Segmentation of customers in telecommunication
  • optimization of business processes aimed at costumer retention, sales increase, and cost efficiency:
    • support of campaigns and actions for customer recruitment
    • support of Churn Retention arrangements
  • extraction of needed data out of eclectic external systems
  • calculation of a customer value share
  • classification of customers on the basis of customer value share in designated segment characters for the process control
  • engineering project management
  • specialized conceptual design and DV-Design
  • development and operation
  • ad hoc analysis and support
  • documentation